Terms & Conditions

Effective Date: 9 July 2025

Welcome to Your Uniqueness. These Terms and Conditions govern your use of our website (www.youruniquenessonline.com), digital products, services, and any related content. By accessing or using our site and services, you agree to be bound by the following terms. Please read them carefully.

1. Who We Are
Your Uniqueness is a New Zealand-based service provider offering foundational marketing strategy, branding, digital tools, website development, hosting, and business mentoring tailored for wāhine over 40 building purpose-led service businesses.

2. Services Provided

We offer:

  • Business mentoring and strategic planning
  • Branding and brand voice development
  • Website development and content support
  • Website hosting and optional maintenance
  • Digital toolkits, templates, and online resources

Some services are one-off purchases (e.g. toolkits), others are subscription-based (e.g. hosting). Please refer to your individual service agreement for specifics.

3. Website Use & Content

All content provided on this site, including text, images, videos, templates, and documents, is the intellectual property of Your Uniqueness unless otherwise credited. You may not copy, distribute, modify, or sell any materials without written permission.

You agree not to:

  • Use our content for unlawful purposes
  • Introduce malicious software or interfere with the website’s performance
  • Share paid content with others without a valid licence

4. Payment Terms

  • Prices are listed in NZD and may be subject to GST where applicable.
  • Payment is required upfront for most services unless otherwise arranged.
  • Hosting plans are billed monthly or annually. Late payments may result in suspension or termination of hosting services.
  • Refunds are not available for completed digital services or downloadable resources unless required under NZ Consumer Law.

5. Hosting Terms

By signing up for website hosting with Your Uniqueness, you agree to the following terms:

Billing & Payments

  • Hosting is billed monthly or annually in advance, based on the plan selected.
  • All payments are processed automatically via the payment method on file.
  • Failure to make payment within 7 days of the due date may result in suspension of services without notice.
  • Services will resume once outstanding payments are cleared. Reconnection fees may apply.

What’s Included
Each hosting plan includes a combination of storage, backups, security, and support as outlined in your selected plan. Optional add-ons such as maintenance and content updates are billed separately.

Your Responsibilities

  • You are responsible for keeping your login credentials secure.
  • Unless you are on a maintenance plan, you are responsible for WordPress/plugin updates and basic site security.
  • We recommend all clients keep regular backups. While we run daily/weekly backups, we are not liable for lost data.

Cancellation & Site Transfers

  • You may cancel at any time with 14 days’ written notice.
  • You are responsible for migrating your website away from our servers before your plan ends.
  • We can assist with migration for an additional fee (quoted on request).

Downtime & Liability

  • We aim to provide 99.9% uptime using SiteGround’s GoGeek and Cloud infrastructure.
  • We are not liable for downtime caused by third-party software, external attacks, or scheduled maintenance.
  • We are not responsible for business losses, lost income, or missed opportunities due to website outages.

6. Intellectual Property

You retain ownership of your brand, business name, and any content you provide to us. We retain rights to the structure, systems, and templates we provide unless otherwise agreed.

7. Confidentiality & Privacy

We respect your privacy and handle your information in accordance with our Privacy Policy. Any business or personal details you share with us will be treated confidentially unless required by law.

8. Limitation of Liability

We do our best to deliver reliable, useful services and advice. However, Your Uniqueness is not responsible for:

  • Any business losses resulting from implementation of our advice
  • Downtime or website interruptions caused by third-party hosting issues
  • Errors in information provided by clients

9. Termination

We reserve the right to terminate service access if users breach these Terms, misuse services, or engage in harmful behaviour.

10. Changes to These Terms

These Terms & Conditions may be updated periodically. Changes will be posted here with the revised date. Continued use of our services indicates your agreement to the updated terms.

Contact UsIf you have questions about these Terms, please contact us at: hello@youruniquenessonline.com